Privacy Policy

This Privacy Policy applies to business-to-business (B2B) inquiries and communications related to custom manufacturing services. We are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or submit an inquiry.

1. Information We Collect

We may collect the following information when you use our website or contact us:

• Name
• Email address
• Phone number (if provided)
• Company name
• Drawings / files you upload
• Inquiry details
• Website usage data (through cookies)

We only collect information necessary to provide services and respond to inquiries.

2. How We Use Your Information

We may use your information for:

• Providing quotations
• Responding to your messages
• Processing your orders
• Technical communication
• Improving our website
• Customer service and support

We do not sell or share your information with any third party unrelated to your project.

3. Cookies

Our website may use cookies to:

• Improve website functionality and user experience
• Analyze website traffic
• Help us understand user behavior

You can disable cookies through your browser settings if you prefer.

4. Data Protection

We take appropriate measures to protect your information:

• Secure email communication
• Restricted access to customer data
• Internal confidentiality rules
• Drawings and files stored securely

We never disclose customer drawings or proprietary information to other parties.

5. Sharing Your Information

We may share your information only under these conditions:

• With logistics companies (for shipping purposes)
• With third-party suppliers only when required to complete your project
• When required by law or regulations

We never share, sell, or trade your personal data for marketing purposes.

6. Storage of Information

We retain your data only as long as needed for:

• Quotation
• Communication
• Production
• Legal or accounting obligations

You may request deletion of your data at any time.

7. Links to External Sites

Our website may contain links to other websites.
We are not responsible for their content or privacy practices.

8. Your Rights

You have the right to:

• Request a copy of your data
• Ask us to correct or delete your data
• Withdraw consent for communication
• Request that we stop using your information

9. Changes to This Policy

We may update this Privacy Policy as needed.
Continued use of the website means you accept the latest version.

10. Contact Us

If you have any concerns about privacy or data protection, please contact us:
📧 echo@carsai-precisionparts.com